To learn about the accessible rooms, spaces and services available at our hotel, we have created the following page for general reference by all of our guests.

Accessible Parking

  • Wheelchair Accessible Parking Spaces available
  • Ramp Access to Hotel
  • Parking Drop Off Point is adjacent to entrance

Accessible Public Areas

  • Hotel Entrance
  • All Entrances/Doorways
  • Registration Desk
  • Public Toilets
  • Restaurant/Bar
  • Pool/recreation area
  • Meeting/Event rooms
  • Business Center
  • Elevator Access to All Floors
  • Elevators Are ADA Compliant
  • Elevators near Accessible Rooms

Accessible Guest Room & Bathroom

  • Wheelchair Accessible Rooms Available
  • ADA Compliant Guest Rooms and Access Routes
  • Accessible Door Locks
  • Guest Room Furniture Can Be Rearranged
  • Grab Bars and Tall Toilets Available
  • Adequate Clear Turning Space in Bathrooms
  • Folding Bathtub Seats
  • Handheld Shower with Hose
  • Roll-in Showers

Hearing-impaired Accessibility 

  • Close-captioned TV
  • Telephone with Amplifier or TTY (upon request)
  • Visual Alarms or Alerts in Guest Rooms, Hallways, Public Areas
  • Knock and doorbell Lights

Vision-impaired Accessibility

  • Braille on Elevators
  • Audible Alarms in Hallways

Wheelchair Accessibility

  • All public areas of the hotel are accessible by ramp or elevator.
  • Only the accessible roll-in shower rooms are equipped to handle the needs of mobility challenged guests.



We aim to extend genuine hospitality to all guests and visitors of our hotel.
Our goal is to make it as effortless as possible for everyone, including people with disabilities, to access information about our hotel and to book a stay.

If you encounter problems learning about our hotel or booking a stay, we encourage you to contact us by telephone or email. Our helpful staff will be delighted to assist you


1500 Van Ness Avenue

San Francisco, CA 94109

(415) 441-4000


We are committed to providing an easy-to-use online experience for all guests, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software) should be able to use our site online at


To ensure this, The Holiday Inn Golden Gateway complies with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines, and are continuously updated and enhanced to make our technology more accessible and user-friendly. 


We have tested our hotel's website to confirm that we meet or exceed Level AA of the WCAG 2.1 Standard.  If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please contact us at

You can learn more about W3C's Web Accessibility Initiative (WAI) HERE.
In addition, our full site was tested using SiteImprove, a third party authority in web accessibility. The website is routinely tested to ensure that any new or newly edited content conforms with the most up-to-date accessibility guidelines, as reported by the SiteImprove tool.


Optimize the way you view your web browser. If you are experiencing difficulty reading the Holiday Inn Golden Gateway website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page:
Find out more about the accessibility features of these leading Internet Browsers through the links below:
● Mozilla Firefox : Click here for Mozilla Firefox Accessibility Features
● Google Chrome : Click here for Google Accessibility Features
● Microsoft Edge : Click here for Microsoft Edge Ease of Access Options
● Apple Safari: Click here for Apple Accessibility Support


The website for Holiday Inn Golden Gateway was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints which entail some of the following elements:

● Navigation Shortcuts
To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.

● Structured Markup
HTML heading tags are used to convey document structure. Navigation menus are tagged with semantic markup and aria attributes, and the menu items are presented as a group. Please see our sitemap for easy navigation at:

● Images Visibility
All content images include descriptive ALT attributes.


The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.


● Web Content Accessibility Guidelines (WCAG) 2.1, which details the reasoning behind each guideline.
● Section 508, which includes information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.


The following free tools and services are available to assist you with viewing and interacting with our hotel website:
Click here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
Click here for Web Page Backward Compatibility Viewer, a tool for viewing web pages without a variety of modern browser features.
Click here for Lynx, a free text-only web browser.